frequently asked questionS

Reunion update FAQs

1. Why has the 20-year reunion been canceled?

   • The Hillside High School - class of 2004 20-year reunion has been canceled due to insufficient ticket sales. Despite our efforts, we did not meet the minimum number of participants needed to cover the event’s costs, venue, catering, and operational costs. We explored alternatives, but none were feasible given the current level of interest and financial requirements. We understand this news is disappointing and share in your frustration. We appreciate your understanding and will keep you informed of any future plans or alternative events.

2. How many people were needed to attend for the event to happen?

   • We needed at least 30 attendees to cover the costs of the venue, catering, and other expenses. Unfortunately, we did not reach that minimum. We had 15 classmates purchase the reunion package.

3. Will I receive a refund for the package/day party ticket(s) I purchased?

   • Yes, all payments made for the reunion packages and the day party will be fully refunded. Please allow 5-7 business days for the refund to process. We appreciate your patience!

4. How will I receive my refund?

   • Refunds will be processed using the same payment method you used to purchase the package. If you paid by credit card, a refund will be issued to that card. If you paid through Affirm, you will be refunded any amounts you have already paid, minus interest. Please allow 3-10 business days for Affirm to process the refund.

5. What should I do if I don’t receive my refund within the specified time frame?

   • If you haven’t received your refund within 5-7 business days, please contact hillsidehigh2004reunion@gmail.com for assistance. A member of the committee will respond to you as soon as possible.

6. What about the merchandise I purchased?

   • We are actively working through a solution and will share updates as soon as possible.

7. Is there a possibility of rescheduling the reunion for another date?

   • There are no plans to reschedule the reunion at this time. However, we are considering other ways to bring everyone together in the future and will keep you informed of any new developments.

8. How can I stay connected with classmates despite the canceled reunion?

   • You can join our class Facebook group, follow us on social media, or join our mailing list for updates on any future events or informal get-togethers.

9. Who made the decision to cancel the reunion?

   • The decision to cancel the 20-year reunion was made by the reunion planning committee after carefully reviewing the number of registrations and the financial feasibility of the event. Despite our best efforts, the low registration numbers made it impractical to proceed. We understand the disappointment this may cause and assure you the decision was not made lightly.

10. Can I provide feedback on the cancellation or suggest ideas for future events?

    • Absolutely. We welcome your feedback and suggestions. Please send your feedback to hillsidehigh2004reunion@gmail.com.

11. I’m disappointed that the reunion is canceled. Why couldn’t we find another way to make it work?

    • We understand and share your disappointment. The decision to cancel was made after exploring all possible alternatives. The costs for venue, catering, and other expenses require a minimum level of participation, which we did not reach despite our best efforts. We considered downsizing and other options, but they were not feasible. We are exploring other ways to connect, such as smaller gatherings. If you have suggestions or want to help with future planning, please contact hillsidehigh2004reunion@gmail.com. We appreciate your understanding and support.

General

1. How can I purchase tickets for the reunion event?

   • Tickets can be purchased online. Individual day party tickets can be purchased online or at the door. NO CASH ACCEPTED

2. Is there a dress code for the reunion?

   • Yes, there are suggested and required attire protocols throughout the weekend. Please adhere to the following:

     • Deja Vu: Taking it back to the 2000’s Boxcar Bar + Arcade

       • Early 2000’s attire is optional. Need inspiration? Click here!

     • Ren-Day-Vous day party

       • Summer time fly.

     • Reminiscence Fun Day: Cookout

       • Wear your reunion tee with comfortable clothing and shoes!

3. Will there be a free, family-friendly activity, like we did for our 10-year?

   • Yes, that’s our reminiscence fun day event on Saturday! Rain or shine, we’ll gather. Please bring lawn chairs and blankets for seating

4. Are guests allowed to attend the reunion?

   Absolutely, please note you’re responsible for your guest. Should they do anything that violates our code of conduct your admission to additional events may be denied.

   • DEJA VU: attendees 21& up are welcome

   • Ren-Day-Vous: attendees 25+ are welcome

   • Reminiscence Fun Day: all ages are welcome

5. Is there a code of conduct for the event?

• Yes, we expect all in attendance to treat everyone and everything with respect. See our Code of Conduct page for the full details and how to report any incidents.

6. How can I get involved in the planning committee or sign up to volunteer for the reunion?

   • If you are interested in helping out, please fill out the form at the bottom of the home page. Your help and ideas are greatly appreciated!

7. When will I receive my reunion t-shirt?

   • You will receive your shirt at the Deja Vu welcome event at Boxcar. If you are not able to attend the welcoming event please email hillsidehigh2004reunion@gmail.com for alternative pick-up/delivery opportunities.

Tickets

1. Is there a deadline to purchase tickets for the reunion?

   • The deadline to purchase weekend packages is June 1st, 2024. Tickets will not be available for purchase after this date.

2. If I would like to bring a guest, do they need a ticket?

   • No, they do not. Guests will pay onsite for food or any additional purchases during the weekend events. If both parties are HHS class of 2004 graduates, each should purchase the weekend package.

travel

1. When should I arrive?

   • Reminiscence weekend is a 3-day event. If you want to attend all events, you should plan to arrive Friday afternoon/evening and leave Sunday evening.

2. Where should I stay?

   • Weekend events are being held in Durham and Raleigh. Please check back at a later date if you’re interested in booking through a room block.

If you have any other questions or need further information, please feel free to reach out to us through the event website or email.